To avoid unnecessary charges and delays and to ensure you receive the highest quality customisation please review our artwork guidelines below.

Should you not have the artwork in a format suitable for our customisation options, we can convert (re-draw) your file to a suitable type for a fee of £20.00. You will be contacted prior to the work taking place if we suggest this is needed for your artwork, and will send you a separate invoice for the artwork fee.


PRINT (garment, poster, banner, business cards)

Vector AI files and EPS files:
Vector Illustrator and EPS files are the preferred files types. It's easy to differentiate between vectors and other formats. If you zoom into a vector, you will see no jagged edges or distortion. If you zoom into a bitmap, the image and edges will become blocky.

Don't create a bitmap file and then save it as a AI or EPS file - it's still a bitmap and would be unusable unless we re-do the artwork for a fee.

Pantone spot colours:
All colours should be converted to spot colours. Within Illustrator and other packages, individual colours can be selected and changed to their Pantone equivalents. Please refer to the software documentation, or browse the Internet for more details.

Embedding fonts and converting fonts to paths (or curves):
If your logo has any fonts / typefaces, then these MUST be converted to paths (or converted to curves - depending on your software package). This simply means that the font is converted to a graphic object and cannot be changed. If this is not done, then when we receive the file and don't have the equivalent font, we won't be able to match your artwork.

TIF and PSD bitmap files - suitable for single colour prints:
Artwork files must be sized to the exact size (or larger) than the actual print size and must be at least 300dpi at the print size. Colours should be separated in layers. This is not a preferred method and may incur extra costs if we have to manipulate the file.

Adobe PDF files:
PDFs must be created from vector files and maintain edit capabilities.

Don't create a bitmap file and then save it as a PDF file - it's still a bitmap and would be unusable and would be liable for a re-draw fee.



High resolution JPG, BMP, TIF, EPS, AI:
All files types are accepted as long as the resolution is high quality. For all first time customers there is a £10 fee for logos or graphics to be converted into a embroidery format (digitizing), this is a one off fee and your embroidered artwork will be held on file for future orders. Should you want a larger scale embroidered logo in a future order, there will be a new digitizing fee as embroidery cannot be scaled up. Embroidery text has a £5 set up fee.


Artwork Approval (for print & embroidery)
Once you have submitted your artwork, we will provide an artwork proof or embroidery sample for you to check, in order to make sure your artwork is correct.

This will be sent via email, and from there you can approve or request changes to the artwork. We won’t print or embroider your order until you have approved the artwork.